5 out of 55 of 5Verified customerSupport and communication
Samajhne me thodi thakan, par akhir me sab clear ho gaya
Mujhe bataana padega ki jitni der se mujhe support samajhna pada, main thodi thaki hui thi. Jab sign-up kiya toh sab theek laga, par jab training ke modules khole, toh kaafi cheezein khud samajhni padhi. Support wale bhi busy the aksar, toh har baar jab dialer ya database me kuch confuse kar rahi thi, khud hi research karna pada. Lekin faayda ye hua ki ab system kaafi smoothly chal raha hai. Automatic updates ki koi dikkat nahi hui, aur payment process bhi understandable tha. Bas thoda aur proactive assistance mile toh behtar hota. Overall mujhe lagta hai ki main kaafi kuch khud hi seekh chuki hoon, isliye confidence toh tha, lekin support system thoda zyada active ho toh aur acha lagega.