samajh nhi aaya, bohat hi bekaar laga
Pehle bhi maine kai baar support se baat ki, aur har baar mujhe lagta tha ki main apni problem properly explain karke bhi unhe samjha nahi pa rahi thi. Woh call karne ke baad bhi mujhe itna confident feel nahi hua jitna ki hona chahiye tha. Communication itni slow thi ki mujhe khud lagta tha ki ye issue kab solve hoga pata nahi. Dialer aur database use karne me jo problem aa rahi thi, support waha tak clearly help nahi kar paaya. Bahut baar mujhe click karke batana padta tha ki main kya issue face kar rahi hoon, par koi clear solution nahi mila. Support staff se baat karte karte thak gayi thi, problem same rahi. Automatic updates se koi farak nahi padha is issue me, har baar wahi confusion hi thi. Sign-up aur payment process theek the, par software ko samajhna aur chalana mere liye frustrating experience tha. Mujhe laga ki shayad main hi galat kar rahi thi ya kuch miss kar rahi hoon, but time guzarate hi thodi der ke liye khud par bharosa kam ho gaya. Support mein jo clarity honi chahiye thi, woh nahi mili is wajah se mera confidence zero ho gaya. Ye sab mila kar lagta hai ki ye overall experience bahut disappointing tha.