samajh nahi aaya kuch bhi clearly, bade hi confusing lag rahe the sab
Maine jab support ke liye call kiya toh lag raha tha ki sab log apni apni baatein kar rahe hain aur koi mujhe ekdum clearly nahi samjha pa raha tha ki software kaise kaam karta hai ya phir onboarding ka kya process hai. Communication itni badiya nahi thi jo mujhe confusion se bahar le ja sake. Main expected thi ki telephonic support thoda easy aur seedha hoga, par ye complicated lag raha tha. Invoice aur payment ke bare mein bhi poochha toh ya toh technical language ka use hua ya phir boring details jinke karan main pura nahi samajh paayi. Lagta hai training sessions bhi thode hunchuk rahe the kai jagah. Overall experience thoda frustrating raha kyunki jitna main seekhna chahti thi software ke baare mein utna asaani se nahi hua. Automatic updates bhi kabhi kabhi confuse karte the ki naye changes hain ya purane features hain. Agar support thoda zyada clear aur patient hota toh shayad main zyada confident feel karti. Par haan, sign-up aur database features thik thak the, bas baaki jagah clarity ki kami thi. Ye poora experience mujhe laga ki simple nahi tha aur iska effect mere workflow pe bhi padha.