1 out of 51 of 5Unverified experienceSupport and communication
samajh nahi aaya, instructions missing thi
Mai soch rahi thi ke jab mai support se baat karungi toh clear instructions milenge lekin jo mila woh bahut confusing tha. Unhone jo explain kiya, woh mere liye samajhna mushkil tha kyunki details incomplete thi. Mai expect karti thi ki onboarding aur training ke steps perfectly demystified honge, par wahan direct answers nahi mile. Mujhe laga ki mera time waste hua, aur jab call karte waqt support ne simple baate nahi batayi, toh frustration badha. Software ki automatic updates bhi kuch clarity mein madad nahi karti thi, aur dialer setup mein bhi dikkat aayi. Mujhe lagta hai ki agar instructions aur support zyada clear hoti toh ye experience better hota, par abhi ke liye ye mere liye disappoint karne wala tha.