1 out of 51 of 5Verified customerBilling and payments
Samajh nahi aaya billing ka arrangement kab clear hoga
Jab maine pehli baar invoice dekha tha, tab socha tha ki payment process samajh jaunga without assistance. Lekin jab se use kar raha hoon, lagta hai ki billing cycle aur charges ke baare mein clarity nahi mili. Kabhi kabhi additional fees samajh nahi ati thi aur support lene ke baad bhi kuch confusion raha about kya next payment kab expected hai. Mujhe lagta hai ki agle time phir se same issue hoga, toh support contact karna padega, kyunki self-help se ye sab theek nahi hua. Itna hassle hona kaafi frustrating tha, aur main sochta hoon ki payment setup process ko thoda aur transparent banana chahiye taaki dusre customers ko yeh difficulty na ho.