Samajh mein thoda click, par khud bhi kaafi karna pada
Waisay toh mujhe laga tha ki sales aur pre-purchase process smooth rahega, lekin reality thodi alag nikli. Pehle toh sign-up aur invitation email thik tha, software tests bhi theek chal rahe they, lekin dialer ka setup itna simple nahi tha jitna main soch rahi thi. Mujhe kaafi cheezein khud hi samajhni padhi, jaise ki database ka structure aur calling tools ka istemal. Unke training material ache hain, par unhe thoda aur clear karna chahiye tha ki kaunse step pe kya karna hai. Kisi time mujhe lag raha tha main support ko baar baar disturb kar rahi hoon jab ki mujhe basic cheezon ko apne aap manage karna chahiye tha. Payment ke process mein bhi thodi complexity thi ki invoice kab aayegi aur kaise payment karni hai. Compare karo toh main better onboarding expect kar rahi thi, par chalti phirti baat ye hai ki jab basic setup ho gaya tab software ka day-to-day kaam acha lagne laga. Overall, system theek tha, bas thoda zyada effort mujhe bhi lagana pada samajhne mein.