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WFHI review

Samajh me nahi aaya, kabhi clear nahi hua

1 out of 51 of 5Verified purchaseSupport and communication

Samajh me nahi aaya, kabhi clear nahi hua

Jab maine support se baat ki, toh sab labels aur wording mujhe bilkul samajh nahi aaye. Pehle toh thoda lag raha tha ki shayad main hi confused hoon, magar jab main dobara training aur software ko dekha, tab bhi mera yehi haal tha. Dialer ka interface aur calling tools ke terms kaafi mushkil the samajhne ke liye, kyunki har jagah alag-alag shabd use kiye the. Kabhi samajh nahi aaya ki kaunsa button kis kaam ka hai, aur support waale bhi bahut technical baatein karte rahe bina kisi asaani se samjhaye. Jab kabhi automatic updates aaye, toh mujhe laga ki kuch change hua hoga, par experience wahi raha. Labels itne unclear the ke mujhe sochna pada ki mujhe khud apna database manage karna padega ya nahi. Mana ki training thi, par woh bhi proper sequence mein nahi thi isliye confusion badhta raha. Finally, mujhe laga ki jab tak ye sab cheeze simple aur straightforward nahi hongi, tab tak main is software ka accha use nahi kar paungi.

Veena DatarArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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