Sales was okay but responsiveness could improve
Before deciding to buy the software, I spent some time interacting with the sales team. On one hand, the team was knowledgeable about the features, including the calling tools and the database integration. This helped me understand how these would potentially fit into my workflow. On the other hand, their response times at certain moments were slower than I expected, which made clarifying some questions a bit frustrating. The invoicing and payment process was explained well, but the delays made me unsure about the timelines. Ultimately, their communication was fine enough to keep me interested but missing a bit of the promptness that would seal the deal more comfortably. If they could improve their responsiveness, it’d make the entire sign-up experience smoother and faster for potential users like me.