Sales wale log thode slow the receive karne mein
Mujhe pata tha ki main software ke liye sign-up karne wala hoon, par sales ke log response mein thode slow the, aur ye mere liye thoda frustration ka reason bana. Jab main pehli baar contact kiya tha, toh unhone mere saare sawalon ke jawaab dene mein der ki, jiski wajah se mujhe laga ki mera time waste ho raha hai. Sign-up aur invoicing ka process theek tha, par jitna important tha pre-purchase communication, wo bahut strong nahi tha. Automatic updates ki baat karun toh woh smoothly chale, par support se clarity milne mein bhi time lagta tha, aur main expect karta tha ki update ke baad kaise changes aayenge, wo pehle se zyada clear honge. Overall, mujhe laga ki agar sales team thodi zyada prompt ya pro-active hoti, toh main zyada confident feel karta. Toh main ye kehna chahunga ki ye sab se prominent issue tha mera, aur agar wo improve ho jaye, toh product aur bhi zyada useful ho sakta hai.