Sales wale log ke response se main thoda confuse ho gayi
Sales team se contact karne ka jo mera plan tha, wo thoda slow chala. Jab main sign-up kar rahi thi, tab responses time pe nahi mil rahe the, aur kabhi kabhi repeat questions ka jawab nahi milta tha. Phone pe baat karte waqt bhi mujhe lagta tha ki wo mere concerns ko theek se nahi samajh pa rahe hain, ya shayad wo ready nahi the. Main baar baar usi point par wapas aa rahi thi ke mujhe clear information chahiye thi par wo itna accessible nahi tha. Ye sab hone ke baad thoda frustration hone lagti thi, par phir socha ki shayad onboarding mein zyada clarity milegi. Par overall, sales wale log ka responsiveness itna accha nahi laga, jo sabse jyada repeat hota raha mera experience, isiliye main satisfied nahi ho paayi.