Sales vibe acchi thi, lekin delivery thodi weak lagi
Mujhe yaad hai jab WFHI ke sales ne mujhe initial pitch diya, toh unhone software ke dashboard aur call management features ko kaafi highlight kiya tha. Wo part mujhe achha laga kyunki normally main jab sales calls sunti hoon toh bahut zyada generic baatein hoti hain. Unhone bataya tha ki training aur onboarding bhi smooth hoga, par jab maine product lena shuru kiya, toh mujhe laga ki actual experience thoda discrepancy mein hai. Training sessions thode se basic the aur thoda repetitive bhi lagte the kabhi-kabhi. Support team se baat karne mein kabhi kabhi wait zyada hota tha, jo sales ne jaisa nahi bataya tha. Software ke automatic updates aate rahe, jo haan, ek achha feature tha, par database synchronization mein delay hone se maine thoda frustrate feel kiya. Payment aur invoice issuing process straightforward thi, mujhe koi dikkat nahi hui ismein. Dialer kaafi stable tha aur calling tools ne bhi acha perform kiya mujhe lagta hai. Toh overall, sales ne ek optimistic aur promising image create ki thi, lekin product delivery mein thodi kami rahi. Mera matlab yeh hai ki main appreciate karti hoon jis cheez pe sales focus karta hai, par use karne ke time par maine jo thoda disappointment feel kiya woh kam nahi tha. Phir bhi woh ek option tha consider karne layak, bas thoda zyada realistic expectations ke sath.