2 out of 52 of 5Verified customerSales and pre-purchase
Sales took quite some effort to even get a basic reply
Getting in touch with the sales team before purchase was quite exhausting. I reached out multiple times with questions about the invoice and payment process, yet the responses were slow and didn't always address my concerns fully. There was one time they clarified some basic payment options, which was helpful, but overall the engagement felt patchy. It took a good deal of persistent follow-up on my part to finally understand the sign-up steps. I was weary of repeating myself without getting clear answers. The lack of promptness made me unsure if this service would suit my needs, and the whole pre-purchase communication felt more like an uphill battle than a smooth onboarding.