Sales terms aur labels ne mujhe surprise kiya
Mujhe laga ki WFHI ke sales aur pre-purchase documentation mein jo labels aur wording thi, woh clear nahi thi. Jab main sign-up kar raha tha, toh mujhe samajh nahi aaya ki database feature ka exact role kya hai aur kis tarah se dialer interact karega software ke saath. Automatic updates ke baare mein bhi thoda confusion tha ki kya wo regular hain ya kab lagte hain. Support ke contact details top par dikhte hain par jab unko call kiya toh response inconsistent tha. Mere liye sabse zyada surprising yeh tha ki payment aur invoicing ka process thoda complex tha aur mujhe khud hi instructions samajh ke chalna pada. Training thou available thi, lekin saari cheezein ekdum se clear nahi hui thi, toh decision lena thoda mushkil ho gaya tha ki kya yeh package mere liye worth hoga ya nahi. Overall, sales language thoda aur straightforward ho sakta tha.