Sales team was responsive day to day, though initial callback took time
From the day I first approached WFHI, the experience was overall positive, with only one small reservation. The first callback from sales took longer than I expected, which made me a bit nervous about how responsive they would be with ongoing questions. However, after that initial hesitation, the day-to-day communication was prompt and helpful, whether I needed clarification on software features like the dialer or insights about the training modules. The sign-up and invoicing process went very smoothly after that, with clear explanations and quick resolution of queries. The team kept me informed about automatic updates and even reminded me about upcoming payments by phone, which helped me plan better. I find the ongoing interaction reassuring, though I wish the initial outreach had matched that speed. Still, the attentive follow-up made an important difference in my overall impression.