Sales team se zyada expect kiya tha, milne wala response nahi mila
Main starting mein soch raha tha ki sales process simple hoga aur questions ke answers jaldi mil jayenge. Lekin jab maine contact kiya toh unka response time thoda der wala tha. Pehla contact karne ke baad kuch ghante guzre bina kisi reply ke, mujhe pata chala sales representatives busy hain. Thodi baar follow-up karne ke baad finally response mila, lekin woh bhi generic tha aur mera specific doubt properly address nahi hua. Jo bhi detailed information main chah raha tha software features ke baare mein, woh toh chhodiye, mujhe basic cheezein bhi samajhne mein time laga. Mujhe ek baar lag gaya ki call karne se shayad problem jaldi solve ho jayegi, par call ka schedule match nahi kar paya mera aur sales staff ka. Overall, jitna proactive approach main expect karta tha, woh nahi mila par at least ek baar unhone email ke zariye jawab kiya tha. Toh pura experience utna smooth nahi tha jitna socha tha, aur is wajah se main hesitant tha agla step lene mein. Yeh process thoda aur streamlined hota toh better lagta, kyunki ab mujhe kuch questions khud se online resources se solve karne pade.