Sales Team Se Response Sabse Alag Tha
Main soch raha tha ki jab main WFHI ke software ke baare mein inquiry karunga toh timely response milega, par jo experience mila wo confusion mein dalne wala tha. Pehle sign-up ke dauran response time itna lamba tha ki main sochta raha ki shayad mera request chala gaya hai kahin. Phone support se baat karne ki koshish ki, par lagta tha ki jo banda sun raha tha, vo mujhe samajh nahi pa raha tha. Kuch basic sawaalon ka jawab bhi dhang se nahi mila, jis wajah se frustration badh gayi. Clarification ke liye baar-baar call karna pada aur time waste hua. Sochta hoon ki agar ye sab thoda fast ho jata toh pura onboarding experience thoda acha hota. Wohi remote workflows ke liye bhi zaroori hote hain ki response jaldi aaye, warna system set karne ka maza gaya. Yeh sales aur support ka jo gap tha, woh sabse alag tha jo maine expect kiya tha.