Sales team se baat karna thoda mushkil raha
Main sales team ke saath pre-purchase queries kar raha tha lekin wo log fully responsive nahi the. Jab main kisi specific feature ya pricing ke baare mein details maangta tha, to response delay hota tha aur baar baar follow-up karna padta tha. Kuch baar toh lagta tha ke unhone mera message dekh hi nahi. Sign-up process decent tha aur invoice clear receive hua, lekin initial communication time-consuming tha. Training aur onboarding ke baare mein jab clarification mangi to wahi issue tha - patience chahiye tha. Calling tools aur database features ki details mujhe properly samjhayi nahi gayi initially, jo thoda frustrating tha. Support kaafi aage chalta hua lagta, jab baat payment aur post-purchase queries ki aati hai. Main samajh sakta hoon ki workload ho sakta hai, but mujhe lagta tha ye sales side pe thoda fast hona chahiye.