Sales team responsive par expectations thodi zyada thi
Tumlog ko bataun toh jo sales team thi unka response time toh acha tha, matlab jitni bar bhi main enquire karti thi, they replied soon enough. Par mera thoda sa expectation tha ki shayad ye log zyada detailed madad karenge purchase se pehle, like har technical step ya payment ke process par. Lekin mujhe mostly self-exploration karni padi, apne taraf se kaafi cheezein samajhni padi for the onboarding aur software use ke liye. Signup process thoda simple tha and invoice milna bhi easy tha, par software ka kuch features ya updates ke baare mein mujhe khud hi search karna pada jo mujhe thoda inconvenient laga. Dialer aur calling tools jo hain, wo achhe hai but unke bare mein zyada pre-purchase details nahi mile. Overall, sales wale log polite aur approachable the, jo point bahut important hai. Main yeh sab apne friends ko bhi batati hoon jo soch rahe hain ki purchase karein ya nahi — they should expect decent help but also thodi self-reliance.