Sales team ne response clear nahi diya, expectations adhure rahe
Mujhe laga tha ki sales team kaafi responsive hogi jab main product ke baare mein inquiry kar raha tha. Lekin main jyada der tak wait karta raha aur koi clear information nahi mili. Bar bar messages bheje, calls kiye, par response delays aur generic replies the jo mera confusion badhate rahe. Mujhe lagta hai ki sales process mein transparency ki kami thi kyunki main jaanna chahta tha ki software ke features aur training sessions ke baare mein detail milegi ya nahi. Jo information mili bhi thi, wo kabhi kabhi contradictory thi, jisme mujhe manual study karna pada. Sign-up mein bhi thodi complexity mehsoos hui, aur payment options clear nahi the, jis wajah se mujhe hesitate karna pada. Shayad agar thoda better customer guidance hota toh main apne decision confidently le pata. Overall, mujhe laga ki sales team customer orientation mein thoda improve kare, warna interest dhire dhire kam ho jata hai. Abhi ke liye main regretting hun ki maine zyada time invest kiya, kyunki jo missing cheezein thi, wo mere liye bahut zaroori thi.