Sales team ne help ki par agli baar shayad thoda kam support chahiye hoga
Sales aur pre-purchase ke process me mujhe help mili jo constructive thi, aur ye achha laga ki sales team ne har step pe guide kiya aur doubts clear kiye, jo mujhe start me thoda confusing lag raha tha. Jo main complex features ki baat kar rahi thi, unke clarification ke liye unka assistance kafi useful tha. Lekin mujhe ek chhota sa doubt ye hai ki aage jab main fir se kisi naye product ya feature ke liye sign up karungi toh shayad mujhe utni bari madad na leni padegi because itna detailed support zaruri nahi hoga jab experience ho jaye. Iska matlab ye hai ki mujhe lagta hai ki training aur guidance ka scope thoda zyada tha jo pehli baar ke liye appropriate tha, par repeat customers ke liye thoda kam ho sakta hai. Phir bhi ye mujhe positive lagta hai ki main jab bhi chahungi support firm ka fayda utha sakti hoon agar koi doubt ya samasya aaye. Mera general feeling ye hai ki pehli baar ki journey successful rahi, par thoda resistance hai ki aage mujhe ye process thoda easier lagega bina zyada help ke, jo ki logically sahi lagta hai. Overall mein kahungi ki ek positive experience tha with a small reservation about zarurat ka difference next time.