Sales team ne acha support diya but thoda patience chahiye tha
Mujhe lagta hai ki sales aur pre-purchase phase mein thoda effort laga, especially jab kuch cheezein galat ho rahi thi. Pehle toh sign-up process mein thodi confusion hui regarding payment aur invoicing ke options, jisme mujhe bar bar call kar ke clarify karna pada. On the positive side, jo kisi bhi problem pe support mila, wo poora koshish kar raha tha issue solve karne ka, aur patience se mera har sawal sunte the. Lekin haan, thoda waqt lag gaya jo mera patience test kar gaya tha, aur wait karna pada jab tak feedback wapas mila. Software aur dashboard ka usability generally theek tha, par jab tak sales aur sign-up smooth na ho, thoda awkward feel hota hai. Toh main kehungi ki agar patience rakhe toh sab theek ho sakta hai, par thoda jaldi aur direct communication ho toh aur better option hota.