2 out of 52 of 5Unverified experienceSales and pre-purchase
Sales team me thodi kami thi, better response ki zarurat thi
Maine software ke baare mein puchne ke liye sales team ko contact kiya, lekin response itna tezi se nahi aaya jitna expect karti thi. Kuch baar call back karne ka vada kiya gaya, jo pura nahi hua. Aap log ke product features ki detail batane mein bhi thoda time laga, jiski wajah se main thoda confused thi ki kya mera fayda hoga ya nahi. Training aur software ki baat karte hue support achha laga, par pehle stage pe jab queries puchni thi toh wahan clarity aur patience thoda kam tha. Agar sales process mein thodi aur speed aur proactivity hoti, toh main zyada hesitate nahi karti. Ek positive baat yeh thi ki invoicing process clear tha aur sign-up mein koi dikkat nahi aayi.