Sales team ki promptness thodi missed hui
Honestly, I was expecting thodi zyada quick response jab main sales team ko contact kar rahi thi, but they kept taking time to get back in detail. The initial greeting and explanation were fine, that part was okay and clear. But jab maine kuch specific questions poochi regarding software database features aur dialer tools, it felt like replies were slow and kabhi kabhi unclear bhi. I was trying to understand the invoicing and payment process properly before making any decision, but lagta tha ki interest thoda kam tha in explaining it thoroughly. The sign-up process itself was straightforward, I agree, aur automatic updates ke bare mein bhi basic info mujhe mil gayi thi. Par mujhe laga unki sales communication mein thoda effort aur hona chahiye tha to match mera expectation. That part stood out because it made me reconsider whether buying now was the right choice. Hopefully, they can improve their quickness soon because a few good points are there though.