Sales team ka response slow tha, baki sab confused bana
Mujhe jab WFHI ki software aur training services ke baare mein pehli baar pata chala, toh maine socha ki sign-up process asaan hoga aur mujhe jaldi se required information mil jayegi. Lekin real mein mera experience thoda disappointing raha. Sabse badi dikkat yeh thi ki sales team se consultation lene mein kaafi der lag gayi, aur jo information mujhe chahiye thi uska clarity nahi mili. Questionnaire aur product details jo website par diye gaye the, wo bhi kaafi generic lage aur specific queries ke liye mujhe baar-baar contact karna pada. Mujhe ye feel hua ki sales aur pre-purchase support utna proactive nahi hai jitna hona chahiye. Jo chiz thodi achi lagi wo yeh thi ki training material online available tha jo shuruaat mein help karne ke liye kaafi tha. Lekin overall, agar main initial inquiry aur sign-up experience ki baat karoon, toh wo thoda frustrating tha, especially jab mujhe pata nahi tha ki software mere liye bilkul fit hoga ya nahi. Communication aur timely response yahan missing laga.