Sales team ka quick responses ne mujhe surprize kiya
Pehli baar jab main sign-up kar raha tha, mujhe laga tha ki contact karne mein thoda time lagega par sales aur pre-purchase mein unhone response bahut jaldi diya. Mere questions ke jawab mostly on point the, aur main appreciate karta hoon ki wo patiently mujhe explain karte rahe ki software aur training kaise kaam karegi. Par thoda confusion tha about invoice processing, wo clarity nahi mili easily, jo thodi dikkat wali baat thi. Overall, jo response mila wo laayak tha, par thoda aur smooth process hona chahiye tha. Mujhe lagta hai ki agar sales team thoda zyada proactive hoti towards payment queries toh experience aur better hota. Lekin haan, responsiveness mein main impressed hoon, kyunki jyadatar digital products mein yeh lacking hoti hai. Plan kar raha hoon ki training session bhi join karunga aur dekhunga kaise improvements hoti hain service mein. Acha laga ki unhone telephonic support ka option diya tha jo customer se connect karne mein help karta hai.