Sales team ka follow-up thoda zyada tha, waiting bhi hua
Sales process mein mujhe thoda boreiness feel hui kyunki repeatedly kuch same questions puchhe gaye, jaise mera setup kaisa hai ya kis tarah ka training chahiye. Mujhe laga ki unhe meri needs samajh leni chahiye thi pehle hi, par baar baar time waste hua aur har call mein wahi cheezein explain karni padi. Waiting time bhi kabhi kabhi zyada long tha, especially jab main kisi clarification ke liye call kar rahi thi. Lekin jo jo details diye the software ke andar, wo thode useful lage. Sign-up process thoda simple tha aur invoices clear the. Bas yeh lagta hai ki agar thoda focused communication hoti, toh mujhe time bachta. Overall, thoda hectic experience tha pre-purchase phase mein, par product ki basic functionalities samajhne ke liye kaam aaya.