Sales team helpful but explanations could improve

Sales team helpful but explanations could improve

I contacted the sales team to understand the software features and onboarding process before buying. They were quite helpful and answered my questions well, providing clarity on most aspects I was unsure about. However, I found that some of the technical explanations about database integration and update cycles were a bit vague, making it harder to evaluate all implications fully. This reserved clarity made me think twice about fully relying on what was promised during the call. Despite this, I appreciated the patience and willingness to assist, and I will likely reach out again if I decide to continue with other services or need more detailed info before upgrading.