Sales team follow-up thik tha, baki thoda confusing tha
Mujhe lagta hai ki WFHI ke sales aur pre-purchase information ko dhundhne mein thodi dikkat hui. Website par jo details di gayi thi, wo kaafi general thi aur specific queries ke liye mujhe baar baar alag sources par jana pada. Sales team ke follow-up calls aur emails time par aaye, jo positive tha, unhone questionnaire ke zariye meri basic needs samajhne ki koshish ki. Lekin jitna jane ki ichha thi product ke bare mein, utna information easily accessible nahi tha. Onboarding process ke baare mein aur software ke functionalities ke bare mein clarity mein kami thi. Is wajah se mujhe thoda zyada effort lagana pada before deciding to proceed. Shayad agar detailed user guides available hote ya demo videos zyada clear hote, toh main thoda aaram se samajh pata. Overall, sales team ki communication timely rahi, lekin product information aur pre-purchase clarity mein sudhaar chahiye tha taaki potential customers ko confusion na ho.