Sales support mein kuch kami thi
Mujhe lagta hai ki jab maine software ke liye sign-up kiya, tab sales aur pre-purchase guidance utni clear nahi thi. Jab maine payment process samajhne ki koshish ki, toh kaafi doubt the jo consult karne pade. Jo invoice milti hai woh straightforward thi, par mujhe lagta hai ki mujhe fir se help leni padegi agle baar jab main renewal ya kisi naye feature ke baare mein sochungi. Training sessions theek the, par onboarding thoda confusing laga especially jab dialer aur database integration ki baat ayi thi. Support staff helpful tha, lekin thoda feedback time aur prompt ho sakta tha. Overall main kahungi ki product future mein zyada clear aur step-by-step guide ke sath aaye toh better hoga. Abhi ke liye mujhe lagta hai mujhe baar-baar clarification ke liye support ko contact karna padega.