Sales support ka response thik tha, par kuch moments fairly average the
Sales team ka response mujhe pehle thoda slow laga, especially jab maine multiple questions pooche regarding features and invoicing process. Thodi der ke baad reply to aa jata tha, par immediate help milna thoda mushkil tha. Jo cheezein main samajh nahi paayi thi, unke liye mujhe khud aur bhi information dhundhna padha training mei. Lekin jab finally ek support representative mila, tab mujhe lagta tha ki wo genuinely madad kar raha tha aur mera doubt clear kar raha tha. Ye moment jab clarity mili, woh acha tha. Lekin phir bhi, pehle interaction mein thoda sa patience lagana padta tha because fast response kabhi kabhi miss hota tha. Mujhe lagta hai agar sales aur pre-purchase team thoda zyada proactive ho jaati, toh onboarding smooth hota aur confidence barhta. Despite this, overall impressions neutral hain; na bohut impress kiya, na bilkul disappoint. Bas ek average experience hai jisme kabhi kabhi support achha mila, kabhi nahi.