Sales steps were okay, I might try again
Working through the sales and pre-purchase steps with WFHI was a decent experience overall. I found the process sort of logical, moving from sign-up to understanding software features fairly seamlessly. The introductory information was straightforward, though sometimes I felt they rushed through parts of the training overview a bit quickly. The database and calling tool explanations were enough to give an idea, even if not as detailed as I hoped. On the positive side, the payment and invoicing steps were very clear, which made me comfortable continuing. On the downside, a few minor delays in communications held me up occasionally, which was slightly frustrating. Despite that, I would be willing to go through the process again because the overall setup wasn’t too complicated and gave me what I needed to decide on the purchase. So, while not perfect, the order of steps was logical enough and working with WFHI again wouldn’t be off the table for me.