Sales Steps Are Regular, Nothing Out of Order
The steps for signing up and purchasing the software seemed to be in a logical order overall. Initially, I went through their product introduction which gave a general idea of what was included in their training and software features. The sign-up process itself was straightforward enough but I encountered a bit of delay with payment confirmation that made me wonder if everything had gone through properly. After that, receiving the invoices via email was smooth, as was setting up a profile on their portal. Where it felt a bit uneven was with some of the pre-purchase communication which could have been clearer regarding what level of telephonic support would be included. This made me pause briefly before completing payment. All in all though, the steps followed the usual course one would expect in software solutions, and there was nothing really out of order here.