Sales side took more time than expected
The whole sales and pre-purchase process with WFHI was a bit more involved than I had initially thought. I expected to complete everything pretty quickly, but it turned out I had to spend quite some time navigating their sign-up forms and checking the invoice details carefully. The payment process was clear enough, though it required a couple of attempts to understand all the charging options. I didn’t find the database feature during sales explained in the initial communications, so I had to reach out to support for clarification, adding more steps to the process. On the positive side, once everything was set up, the onboarding and trainer sessions aligned well with what was promised earlier, so the initial effort was worth it. That said, I think being more transparent upfront would have saved me some time and hassle. It took a little longer than expected, but nothing unmanageable or frustrating; just more back-and-forth than I’d hoped for.