Sales seemed fine but day-to-day use was frustrating
At first, everything about the sign-up and initial invoices seemed okay, and the demos on call promised a smooth workflow with the dialer and database features. But as I used it daily, glitches popped up with the calling tools freezing randomly, and support wasn’t as quick as I hoped when I needed immediate assistance. It felt like the software worked fine for a while then suddenly it’d lag or crash, which was annoying given I expected constant access without those interruptions. Also, the automatic updates sometimes changed settings without clear notice, so I had to relearn some steps without help. On payment days, the invoice notifications sometimes arrived late or with confusing info, causing me to check multiple times. So while the sales pitch gave a good impression, the ongoing experience left me frustrated, mainly due to instability and poor daily support responsiveness.