Sales samjhane mein acha, par ek moment thoda confusing tha
WFHI ko purchase karne se pehle sales team se baat ki thi. Generally, unhone kaafi achhi tarah samjhaya ki software kaise kaam karta hai aur training process kya hoga. Ek baar call ke dauran, jab dialer feature ki baat chal rahi thi, toh thoda unclear feel hua ki kya usme international calling support hai ya nahi. Baaki details mein unhone smoothly explain kiya ki database ka access kaise milega aur updates kaise automatically honge. Yeh sab sunke mujhe lag raha tha ki setup process straightforward hoga, par thoda clarity ke liye maine documentation bhi dekhi jo kaafi detailed thi. Pre-purchase mein mujhe overall confident laga, lekin jayda information dene mein thoda inconsistent laga. Sales ne mujhe payment aur invoice cycle ke bare mein bhi bataya, jo thoda generic tha, par samajhne laayak tha. Ek chhoti si kami yeh thi ki jab main apna account set kar raha tha toh mujhe billing options ko samajhne mein thoda struggle karna pada. Lekin, onboarding guide mein yeh cheez clear ho gayi. Agar sales team thoda aur focused ho kar yeh sab explain karti, toh aur acha hota. Bina kisi bahut badi dikkat ke sab kuch clear raha, bas thoda aur polish ki zarurat hai.