I found the sales responsiveness quite lacking. While the initial contact was polite, it often took

I found the sales responsiveness quite lacking. While the initial contact was polite, it often took

I found the sales responsiveness quite lacking. While the initial contact was polite, it often took quite some time for them to answer follow-ups or provide the information I asked for. This made pre-purchase queries frustrating because the delay slowed my decision-making process. The team was not unhelpful once they responded, and the answers were fine technically, but the wait was longer than I expected. Plainly put, the process wasn’t as responsive or smooth as I had hoped before buying, and that leaves me cautious for future interactions.