Sales responsiveness took a bit longer than I expected
When I first reached out to inquire about WFHI’s software and services, the sales team was generally friendly and professional. They did answer most of my questions, although not always immediately, which was a little frustrating given the urgency of setting up remote workflows. The overall tone of communication was warm and courteous, but I found the response times somewhat slower than I had anticipated, especially in the early stages. This delay slightly impacted my initial enthusiasm for signing up, though once the process started moving, things picked up pace. The onboarding and product demos were useful and helped clarify the product’s capabilities, but the preliminary waiting period before that was longer than I'd have preferred. If you’re patient and willing to wait a bit, the team does provide good support and accurate information, but if you need very prompt pre-purchase communication, you might find this experience less satisfying. They do eventually deliver what they promise, but timing was the main concern for me.