Sales responsiveness theek tha
Pehli baar jab sign-up process kar rahi thi, toh sales team se ek baar contact hua jo kaafi quick tha, unhone mujhe software ke features ke baare mein achhi tarah bataya. Baad mein jab training sessions ke liye email bheja, toh reply milne mein thodi der hui, jo thoda disappointing tha. Payment options samajhne meh clarity thi, par ek do baar invoice mein confusion hua jiske liye mujhe alag se support team ko call karna pada. Overall, mujhe responses mixed lage; ek moment theek tha, aur baaki mein thoda late reaction mila. Par fir bhi sign-up aur onboarding ke time jitna interaction hua, usmein koi badi dikkat nahi aayi.