Sales process was transparent but lacked detail on some features
My pre-purchase experience with WFHI was mostly in line with what I expected based on their website and initial communication. The sales team was prompt in responding to my questions, giving me a broad idea about the software's capabilities and how the training is structured. This was helpful in deciding whether to move forward. However, I did feel a bit let down by the lack of detailed explanations about how the calling tools would integrate with my existing systems. I needed to discover that only after using the software. The invoicing and payment process matched the initial outline quite well, which was reassuring. Despite this small reservation concerning integration details, overall, the sales experience met my expectations and provided enough information to make an informed decision. I’d just appreciate deeper technical clarity earlier in the conversation.