Skip to main content

WFHI review

Sales process was straightforward but slow

4 out of 54 of 5Verified customerSales and pre-purchase

Sales process was straightforward but slow

When I was checking out the software and wanted to learn about the features, the sales team was mostly helpful but there was a bit of repetition in the questions they asked. It felt like I was explaining my use case multiple times to different people, and sometimes waiting for a while before getting answers. The invoicing and sign-up process was standard but took more time than I expected, partly because of follow-up calls. There weren’t any surprising hurdles, just a somewhat drawn-out interaction period before everything was confirmed. I appreciated that automatic updates were mentioned early since I wanted to be sure the software would improve over time. Overall, I’d say it was okay—no major delays but not as quick as I hoped. If you want a fast onboarding-only sales experience, this might feel a bit slow. However, once you’re inside, the software and dialer tools run smoothly and don’t waste time, so that makes up for it. There was no hard sell or pressure, which I liked, but the waiting and repetition could have been cut down a notch.

Vineet Sonal MalhotraHimachal Pradesh, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy