sales process was smooth but might need help again
I found the sales and pre-purchase process quite straightforward at first. Signing up, getting invoices, and making payments were mostly hassle-free. What stood out is how they kept things transparent which helped me trust the platform more easily. Though I liked how things were simple, I’m guessing next time I might still require a bit of help to navigate newer features or changes. The initial onboarding gave a good hint but didn't fully prepare me for some specific steps that could feel a bit tricky later on. So while I'd say it was efficient, it isn’t fully hands-off or plug-and-play for new users like me. I appreciate that initial smoothness but know from my experience that reaching out for assistance might be needed again going forward which is understandable.