sales process was patient but repetitive, might try again
The experience before purchasing was a mixed bag in terms of waiting and repetition. The sales team was consistently polite and patient, willing to answer basic questions thoroughly. However, some of the explanations felt repetitive across calls, which wasn’t frustrating but a bit time-consuming. There were delays in receiving onboarding details, so I had to wait longer than expected to get started with training. Despite these hiccups, the warmth and professionalism made it bearable. The software itself seemed promising based on initial demos, and the sign-up process was clear when it finally moved along. Though the back-and-forth was a bit tiring, I think I would consider working with them again as improvements in timing might happen. The billing went smoothly once activated, and the telephonic support was helpful once I was inside the program. Overall, I’m cautiously optimistic I’d give this another shot but hope they cut down on some redundancy next time.