Sales process was okay but a bit slow to get started
I found the sales and pre-purchase experience with WFHI software to be somewhat practical but slower than I expected. The sign-up process itself was straightforward enough, with payment and invoicing routes clearly laid out. However, the delay came between purchase and access to the calling tools and database. It took longer than I thought to get the remote workflow software fully set up for my needs. The training offered did explain the features reasonably well once it started, but waiting for onboarding to complete was a bit of a drag. Most importantly, the software did do the job of running workflows remotely, but a more streamlined start would have been appreciated. While the automatic updates kept improving the system, the initial lag affected my plans. Telephonic support was available but didn’t speed things up noticeably. So, while nothing was majorly wrong, the sales to working flow felt like it missed some efficiency, which is essential when you want to start working quickly.