Sales process was kinda smooth overall, but thoda hicka ups bhi the
Boss, jab maine pehli baar software aur service ke baare mein suna, toh mujhe laga sab mast straight forward hoga. Lekin sales and pre-purchase process thoda ajeeb tha mere liye. Sign-up karna easy tha aur payment ka system bhi samajh mein aa gaya tha quickly, invoice bhi jaldi mili. Par phir thoda wait karni padi training aur onboarding ke liye, jo main expect nahi kar rahi thi at first. Matlab mujhe laga tha ki bas sign up karte hi sab tools chal padege, par aisa nahi hua. Support team theek thaak thi, technical baatein samjhate waqt mujhe lagta tha kabhi kabhi thoda zyada time lag raha tha. Overall feel thoda mixed tha because agar sab kuch ekdum smooth hota toh zyada acha lagta. Lekin chal raha tha, aur mujhe lagta hai ki thoda patience ke saath use karungi. Call dialer aur database features bhi badhiya hain, aur automatic updates mujhe inconvenience nahi diye. Isliye main keh sakti hoon ki poora experience fun bhi tha aur thoda struggle bhi, par total milake chal jayega.