sales process was a bit of a hassle to get through
So I was expecting the sales team to explain all details upfront but it took quite some back and forth before I actually got a clear picture. The information on invoicing was clear after I asked again, but the initial sign-up process seemed a bit rushed. They did eventually explain the database feature really well, and that matched what I was hoping to get for managing my contacts. However, some parts like automatic updates were glossed over and I wasn’t sure if they would disrupt my workflows or not. I felt the on-boarding experience was a bit disorganized at first, but after some patience things did fall into place. The calling tools seemed fine once I started using them for a couple of days but I wish the pre-purchase info was more thorough. Overall, it took more effort than I expected to get all the answers I needed and figure out if this would work for me.