Sales process took quite some time overall
The sales and pre-purchase experience stretched out longer than I anticipated. Initially, I thought signing up and accessing the software would be quick, but it took days to complete invoicing and get the confirmation. Daily follow-ups were necessary to check on progress. The software itself behaved consistently during this waiting time, with no major technical glitches, but the delay in finalizing the purchase slowed the start of actual usage. Once everything settled, the onboarding proceeded without major issues, yet the prolonged administrative steps left me feeling that improvements could be made to speed up the entire flow.