Sales process took quite a bit of time, but all clear in the end
The sales and pre-purchase process was straightforward but did take noticeably more time than I had expected. At several points, I found myself waiting between calls to get clarifications, and the explanations sometimes felt repetitive. However, this did allow me to thoroughly understand the calling tools and the dialer features as well as the database workflow, which I appreciate. The onboarding training took a bit long too, mainly because of the detailed steps needed to get fully set up. I had some questions about the automatic updates and invoicing but eventually got them answered. Payment and invoice handling were smooth once I cleared those initial doubts. Overall, I don't think it was rushed, which is good because I felt well-prepared, but I do think a more concise sales funnel could speed things up in the future. Waiting was inconvenient but not a dealbreaker since the software itself meets expectations.