Sales process took much more effort than expected

Sales process took much more effort than expected

My experience with the sales and pre-purchase process was much more frustrating than I had anticipated. Compared to platforms I used before, this one seemed less straightforward and more complicated for someone wanting to understand the software’s offerings quickly. The details provided weren’t very clear, which slowed down my decision-making. I expected a smoother introduction to the tools and pricing, but instead, I had to spend a lot of time figuring out invoice options and payment terms. Overall, the extra effort required during this stage made me hesitant about committing to the service.