When I first looked into WFHI, I expected their sales and pre-purchase information to be clear and c
When I first looked into WFHI, I expected their sales and pre-purchase information to be clear and comprehensive. However, in reality, I ended up having to figure out quite a lot on my own about what the software specifically could do and how the pricing worked. The sign-up and invoicing parts were better than the sales explanations, as those steps were fairly straightforward once I got moving, but early on I wasn’t sure exactly what was one-off versus recurring fees. Comparing to other services I've tried before, I thought the sales team might walk me through more details proactively, but here I had to dig through documentation and emails to get answers. In the end, it took more time than anticipated to really understand the whole package and prepare for onboarding, which slowed down my progress initially but eventually I managed to get everything in place.