I experienced some delays during the sales and pre-purchase process that took longer than I had anti

I experienced some delays during the sales and pre-purchase process that took longer than I had anti

I experienced some delays during the sales and pre-purchase process that took longer than I had anticipated. The sign-up steps were clear but completing all the formalities, especially around payments and invoice generation, stretched out over several days. While I appreciate the effort to keep things transparent and documented, the waiting time was occasionally frustrating. A couple of times, I had to call support to clarify the status of my payment and invoice. On the positive side, once that was sorted, everything else proceeded smoothly. The software access was granted properly and the training began without issues. It's just that the initial wait to get started felt longer than I expected, which might affect users who want to jump in quickly. That said, the helpfulness of support did make the overall experience acceptable.